Roz Clarke – Shipping Policy

At Roz Clarke, we aim to make every order fast, safe, and transparent.
We currently ship orders within the United Kingdom using trusted domestic delivery partners.

Order Processing Time

  • All orders are processed within 0–1 business days after payment confirmation.

  • Orders placed after 5 PM or on weekends/public holidays will be processed the next working day.

Shipping Time

  • Standard delivery within the UK takes 4–5 business days after dispatch.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Fees

  • Shipping costs are calculated at checkout based on order weight and destination.

  • Free shipping may be available on selected promotions or minimum order thresholds (where stated).

Delivery Area

Currently, we deliver to all regions within the United Kingdom.
For any special delivery requests or international inquiries, please contact our support team before placing an order.

Tracking Your Order

Once dispatched, you will receive an email containing your tracking number and courier details so you can monitor your parcel in real time.

Undeliverable Packages

If a package is returned to us due to incorrect address or failed delivery attempts, we will contact you via email to arrange redelivery. Additional postage charges may apply.

Lost or Delayed Shipments

If your order hasn’t arrived within 10 business days of dispatch, please contact us immediately at info@rozclarke.com so we can assist you.