At Roz Clarke, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit https://rozclarke.com/ or purchase from us.
1. Information We Collect
We may collect the following information:
- Personal Information – name, billing/shipping address, email, phone number.
- Payment Information – payment method details (processed securely via our payment providers; we do not store card details).
- Order Information – products purchased, order history, delivery details.
- Technical Information – IP address, browser type, device information, cookies, and browsing activity on our site.
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Communicate order updates and customer service responses.
- Improve our website, products, and services.
- Send promotional emails (only if you have opted in).
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. We may share your data only with:
- Trusted service providers (e.g., couriers, payment processors) to fulfil your order.
- Legal authorities when required by law.
4. Cookies
Our website uses cookies to enhance your browsing experience and provide personalized content. You can disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights (UK & EU GDPR)
You have the right to:
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request a copy of the personal data we hold about you.
- File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your rights have been violated.
7. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.
10. Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Roz Clarke
📍 19 St. Leonards Rd, Windsor SL4 3BP, United Kingdom
📞 +44 1753 858517
🌐 https://rozclarke.com/
📧 support@rozclarke.com