30 Days Return Policy with Full Refund

FAQs

How do I place my order?

Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.

We’ll prepare your order and let you know when it's on its way!

How long will it take to ship my order?

Orders are typically shipped within 0-1 business days. For orders in the UK, transit will take an additional 2 to 3 business days.

My tracking number isn’t working

Tracking numbers may take 0-1 days to appear in the courier’s system. Occasionally, the courier may lose an order. If the tracking number still doesn’t work within a few days, contact the carrier.

I need help with a late order

Orders are typically shipped within 0-1 business days. For orders in the UK, transit will take an additional 2 to 3 business days.

If your order has not arrived after 7 working days (domestic), please contact our team, we will be happy to help you.

What type of payments do you accept?

We accept Visa, American Express and Mastercard.

When will my card be charged?

Immediately after your order has been successfully placed.

How secure is my personal information?

We adhere to the highest industry standards to protect your personal information at checkout and purchase.

Your credit card information is encrypted during transmission using Secure Socket Layer (SSL) technology, which is widely used on the Internet for payment processing. Your credit card information is used only to complete the requested transaction and is not subsequently stored.

Contact Information

  • Trade name: Roz Clarke

  • Phone number: +441753858517

  • Email: support@rozclarke.com

  • Physical address: 19 St. Leonards Rd, Windsor SL4 3BP, United Kingdom

At Roz Clarke, we believe that a well-made sweater is more than just a wardrobe staple—it’s a statement. Our carefully curated collection features a variety of designs, from timeless classics to modern trends, ensuring there’s something for everyone. Whether you’re after a cozy, affordable sweater for everyday wear or a bold, stylish piece for special occasions, we’ve got you covered.

SHOP

Trade name: Roz Clarke
Phone number: +441753858517
Email: support@rozclarke.com
Physical address: 19 St. Leonards Rd, Windsor SL4 3BP, United Kingdom

Our Working Hours:
Tue-Sat : 10AM-5PM

Copyright © 2025 Roz Clarke • Made with ♥️ by ShopBase

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