Welcome to Roz Clarke.
These Terms & Conditions outline the rules and regulations for using our website and making purchases from our online boutique.
By accessing this website, you agree to comply with these terms.
1. Company Information
Roz Clarke
19 St. Leonards Rd, Windsor SL4 3BP, United Kingdom
📞 +44 1753 858517
✉️ info@rozclarke.com
2. Use of Our Website
By using our website, you confirm that:
You are at least 18 years old or have the consent of a parent or guardian.
You will not misuse the website or attempt to disrupt its functionality.
All personal details you provide are accurate and current.
We reserve the right to refuse service or cancel orders if fraudulent or suspicious activity is detected.
3. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate.
However, slight variations in color or appearance may occur due to screen settings.
We reserve the right to update or correct product details without prior notice.
4. Pricing & Payments
All prices are listed in British Pounds (GBP) and include applicable UK taxes unless otherwise stated.
We accept secure online payments via Stripe, which supports major debit and credit cards.
Payment must be completed at checkout before orders are processed.
Roz Clarke does not store or access your full payment details.
5. Order Processing & Shipping
Orders are processed within 0–1 business days after payment confirmation.
Delivery typically takes 4–5 business days across the UK.
You will receive an email with tracking information once your order is shipped.
For more details, please visit our Shipping Policy page.
6. Returns & Refunds
We accept returns within 14 days of delivery, provided items are unused and in original condition.
Refunds are processed within 5–7 business days after inspection.
For full details, please see our Return & Refund Policy.
7. Intellectual Property
All website content, including images, logos, text, and graphics, is the property of Roz Clarke and protected by copyright laws.
You may not reproduce or distribute any part of the website without prior written permission.
8. Privacy & Data Protection
Your privacy is important to us.
Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.
9. Liability
Roz Clarke is not responsible for indirect or consequential damages arising from product use or delivery delays.
Our total liability shall not exceed the total value of your order.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
The latest version will always be available on this page.
11. Governing Law
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled by the appropriate UK courts.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
+44 1753 858517
info@rozclarke.com
Last updated: October 2025